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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Trinity Street, Chester, United Kingdom, CH1 2BD

Crowne Plaza Chester By Ihg is a 4-star Chester hotel featuring an onsite gym, indoor heated swimming pool, and a luxury spa. Dining includes the Stables Bar & Grill Restaurant with views of the Welsh hills, and facilities cater to both business and leisure travelers.

Rooms & Amenities

The hotel's 160 guestrooms are styled with warm colors and include the Sleep Advantage® program featuring Egyptian cotton bedding and aromatherapy kits. Families can choose connecting rooms, while guests seeking exclusivity can access the Club Lounge for drinks and snacks.

Dining & Options

Cuisine is offered at the Stables Bar & Grill Restaurant, which serves breakfast, lunch, and dinner against a backdrop of the Welsh hills. The restaurant provides a variety of dining options, and afternoon tea is available in the lounge, decorated with racing memorabilia.

Leisure & Wellness

For leisure, guests can utilize the Club Moativation health and fitness club which includes a gym, heated indoor pool, steam room, and sauna. The Crowne Spa offers bespoke treatments, including massages and beauty services.

Business & Local Attractions

Event space at Crowne Plaza Chester accommodates up to 600 guests, providing 10,527 square feet for meetings and conferences. Nearby, attractions like Chester Racecourse and the Grosvenor Museum are easily accessible, offering shopping and cultural experiences.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Queen Room
Max:
2 persons
240 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Heating
Check Prices
Standard Queen Room
Max:
2 persons
205 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Standard Twin Room
Max:
2 persons
230 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Chester400 ft
Airports
Chester Hawarden (CEG) 7.5 mi
Liverpool John Lennon (LPL) 24.6 mi
Train
Chester Train Station4000 ft
Bus
Bus stop2300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Trinity Street, Chester, United Kingdom, CH1 2BD
Map view
street view
Trinity Street, Chester, United Kingdom, CH1 2BD
Nearby
City Walls
Walls of Chester
1700 ft
Church
Chester Cathedral
1100 ft
Grosvenor Street
Chester Castle
1400 ft
Museums
Dewa Roman Experience
1200 ft
St Michaels Church Bridge Street
Chester Golf Club
1600 ft
Chester Rows
1100 ft
30 Watergate Street
Booth Mansion
600 ft
Church
Church of St Peter
900 ft
45 Eastgate Street
Eastgate Clock
1700 ft
Gallery
The Watergate Street Gallery
400 ft
40 Watergate Street
The Antiques Shop
500 ft
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
500 ft
Chester City Walls Road Water Tower Gardens
Sick to Death
1200 ft
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
1300 ft
Church
Wesley Church Centre
1600 ft
60 Watergate Street
Watergate Street Independent Quarter
400 ft
Shopping Area
Grosvenor Shopping Centre
1300 ft
1 Tower Road
The Water Tower
1300 ft
Gallery
Alison Bradley Gallery
500 ft
Restaurants
The Stables Bar & Grill
200 ft
Trinity Street Crowne Plaza Chester
MD's Restaurant
300 ft
Watergate Street
Olive Tree Brasserie Chester
700 ft
39-41 Watergate Row South
49 Watergate
500 ft
49 Watergate Street
Stile Napoletano
600 ft
49 Watergate Street
Katie's Tea Rooms
600 ft
38 Watergate Street
Havana Chester
700 ft
39-41 Watergate Street
Panna Coffee
700 ft
35 Watergate Street
Palm Cocktail Bar & Eatery
700 ft
31 Watergate Street

Reviews and Ratings

Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
Friendly service
Great leisure facilities
Breakfast inconsistencies
Room updates needed
8.0/10
Great
Rooms
6.8
Location
9.8
Service
8.8
Dining
7.0
Guest reviews
8.0/10
based on 5 reviews
4/5 based on 2234 reviews
8.4
8.4/10 based on 6022 reviews
#15 of 49 hotels in Chester based on Tripadvisor
James
United Kingdom, February  2025
8.0/10

My recent stay at the hotel was a mixed experience. The location was fantastic, right in the heart of Chester, making it easy to explore the area. I was really impressed by the cleanliness and the large breakfast variety. However, the room I stayed in felt a bit outdated, and while the staff was friendly, I did face a few issues that took away from the overall experience.

Rooms
6.0
The room was spacious but felt dated with a few issues, such as a broken TV and limited power sockets. It also lacked parking, leading to a bit of an unexpected expense.
Service
9.0
The service was commendable, with staff being responsive and genuinely friendly. They handled our requests with a smile, which was a nice touch.
Location
10.0
The hotel's location was perfect for visiting the main attractions and enjoying Chester's vibrant atmosphere. Everything I needed was within walking distance.
Dining
7.0
Dining was satisfactory with a great selection for breakfast, but some hot items were dried out and not particularly appetizing.
Facilities
8.0
The facilities were quite good, especially the spa area, which provided a relaxing escape. I didn't get a chance to use the pool, but it looked well-maintained.
Jayden
United Kingdom, January  2025
8.4/10

I had a delightful stay at this hotel, characterized by its clean and comfortable accommodations. While the breakfast options were quite varied, they did have some inconsistencies which left room for improvement. The location is fantastic, being just a short walk from city attractions, and the leisure facilities were an excellent way to unwind after a day of exploring.

Rooms
8.0
The room I stayed in was spacious and nicely decorated, making it quite comfortable, though it could benefit from a few updates.
Service
9.0
The staff members were attentive and friendly, eager to assist with any requests.
Location
10.0
The hotel is situated in a prime location, very convenient for accessing city attractions and the local shops.
Dining
6.0
While the breakfast provided a good variety, a couple of items could have been fresher and more flavorful.
Facilities
9.0
The leisure facilities, including the spa and swimming pool, were a perfect retreat after a busy day.
Friendly service
Breakfast inconsistencies
Rowan
United Kingdom, November  2024
8.2/10

I had a lovely stay at this hotel, which is just a quick walk from the city center. The room was spacious and clean, and I appreciated the excellent leisure facilities like the pool and sauna. The dining experience was satisfying, especially with the quality breakfast options. However, I did find some areas that could use improvement, particularly with the club lounge offerings which felt underwhelming at times.

Rooms
7.0
The room was spacious and clean, though a bit dated and lacking in some extras like additional pillows.
Service
9.0
The service was fantastic, particularly in the restaurant where I was even given some heartburn relief when I needed it.
Location
10.0
The location is excellent, right in the central area with easy access to local attractions.
Dining
7.0
Dining at the hotel was quite good, but the selection in the lounge area was a letdown, particularly for snacks.
Facilities
8.0
The leisure center with the pool and sauna was well-maintained, though the pool itself could use a bit of TLC.
Steven
United Kingdom, November  2024
9.2/10

Our stay at Crowne Plaza was memorable with its contemporary decor and engaging staff. The breakfast was exceptional, but the shower pressure in our room could use improvement. The location was a huge plus as it allowed easy access to many attractions. Overall, the hotel is a great choice for anyone visiting the area, just be sure to double-check any parking fees.

Rooms
8.0
While our room was well-furnished and comfortable, the shower pressure left something to be desired, making for a less refreshing experience in the morning.
Service
10.0
The service was outstanding, with staff members being very enthusiastic and accommodating.
Location
10.0
The hotel is perfectly situated near shops and attractions, making it easy to explore the city during our stay.
Dining
9.0
Breakfast was a standout feature, with a wonderful selection of hot and cold items that were consistently replenished.
Facilities
9.0
The hotel offered a nice wellness area with a pool and spa, providing a relaxing option after our daily explorations.
Exceptional breakfast
Shower pressure issues
Joseph
United Kingdom, October  2024
6.6/10

I had a nice trip to Chester, overall appreciating the hotel's friendly staff and centrally located position. However, I was a bit concerned about the entrance area and accessibility to the accommodation floors, which felt a little insecure. The room itself showed signs of wear and could use some attention, particularly in cleanliness and maintenance. The breakfast options were limited for vegans, making that aspect somewhat disappointing.

Rooms
5.0
The room had some peeling wallpaper and the bathroom needed a thorough cleaning. Overall, it felt dated and wasn't very inviting.
Service
7.0
The staff were generally accommodating but could benefit from being more knowledgeable about the hotel's offerings.
Location
9.0
The hotel is perfectly situated in the town center, making it easy to explore nearby attractions.
Dining
6.0
The dining options were decent but not suitable for vegans, which was a letdown since I expected more variety.
Facilities
6.0
The leisure facilities, including the pool, showed signs of wear, which made them less enjoyable than expected.
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Rooms and Guests2 Guests, 1 Room