What is the check-in and check-out policy at Crowne Plaza Chester By Ihg?
Check-in is at 15:00 and check-out is at 11:00.
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Crowne Plaza Chester By Ihg, Chester
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Key details
About the Hotel
Trinity Street, Chester, CH1 2BD,
- Close to the historic old town
Great
8.3
8.5
3.0
4.2
Crowne Plaza Chester By Ihg offers a prime location near the city center and features a range of amenities including an onsite fitness club,
Rooms & Amenities
The hotel provides 160 stylishly decorated guestrooms featuring
Dining & Leisure
Dining is available at the
Business & Services
The Crowne Plaza Chester features extensive conference facilities with over
Local Area & Accessibility
The hotel is 2 km from the historic
“Here's my take: this hotel strikes a balance between accessibility and indulgence, placing you in the heart of Chester while offering restorative downtime with its pool and spa. I noticed that its versatile event spaces and dedicated staff support both leisure and business needs capably. Though some may find the dining experience inconsistent, the hotel's strategic location and leisure facilities make it a solid choice for those eager to explore the city.”
Choose your room type
Crowne Plaza Chester By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Premium Queen Room2 persons22 sq. feet1 King-size bedAir conditioningBathtubroom details
- Premium Queen Room View Lounge Access2 persons22 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Queen Room2 persons19 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Crowne Plaza Chester By Ihg offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Stables Bar and Grill Restaurant at Crowne Plaza Chester offers an array of dining experiences, perfectly blending British, local, and European flavors. With its inviting ambiance and views overlooking the scenic Welsh hills, guests indulge in everything from hearty breakfasts to elegant dinners, all in a family-friendly environment.
Location
Trinity Street, Chester, CH1 2BD,
Explore Chester
Local Highlights Near Crowne Plaza Chester
Chester Cathedral
4 minutes' walk
A stunning medieval site with intricate architecture and serene gardens, offering guided tours and exhibitions.
Chester Roman Gardens
12 minutes' walk
An ancient archaeological site featuring ruins and scenic paths, perfect for history enthusiasts and leisurely walks.
Chester Castle
6 minutes' walk
A remarkable medieval fortress with rich history. Visitors can explore the grounds and enjoy views from the tower.
River Dee
11 minutes' walk
Picturesque river ideal for leisurely strolls or boat trips, featuring beautiful views and a tranquil atmosphere.
Chester Golf Club
6 minutes' walk
An 18-hole course for golf enthusiasts of all levels, providing scenic views and equipment rentals on-site.
Grosvenor Park Miniature Railway
19 minutes' walk
A charming miniature railway perfect for families, offering rides through a beautifully landscaped park.
Yoga at The Spa
5 minutes' drive
Relaxing yoga sessions available at nearby wellness centers, perfect for unwinding after a busy day.
River activities
11 minutes' walk
Exciting canoe and kayak rentals on the River Dee, suitable for thrill-seekers looking for adventure.
The Stables Bar & Grill
1 minute' walk
A casual setting offering classic British cuisine with a modern twist, known for its hearty portions and local ales.
49 Watergate
2 minutes' walk
An elegant eatery serving locally sourced dishes with a contemporary flair, popular for its gourmet burgers and wines.
Olive Tree Brasserie Chester
3 minutes' walk
Mediterranean-inspired cuisine in a warm atmosphere, featuring vegetarian options and delicious tapas.
MD's Restaurant
2 minutes' walk
A refined spot focusing on seasonal dishes and local ingredients, ideal for a romantic dinner or special occasion.
The Storyhouse
10 minutes' walk
An arts venue hosting theater performances, film screenings, and live music in a lively and welcoming space.
Chester Blues Bar
8 minutes' walk
A vibrant venue for live music and blues performances, offering a cozy atmosphere and featuring local artists.
The Laugh Inn Comedy Club
10 minutes' walk
A fun spot for comedy lovers, showcasing local comedians and a relaxed environment for all ages.
Chester Racecourse
16 minutes' walk
The oldest racecourse in Britain, offering thrilling horse racing events and social occasions throughout the year.
Getting around
Access exclusive early booking discounts.
Choose your spa escape today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at affordable prices.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Hungarian, Romanian, Polish, Russian, Turkish, Hindi
Year renovated:
2007
Number of floors:
7
Number of rooms:
160
Former name
Chester Moat House Hotel
Reviews and Ratings
Reviews from guests about their experience.
Show moreShow less
Pros
Room facilities
Excellent breakfast
City centre location
Cons
Unclean room
Guest reviewsbased on 2877 reviews
Samantha from United States
Family with children
Standard Queen Room
3 nights in October 2025
|
Reviewed: January 12, 2026
6/10
mixed experience, some issues encountered
pool time limit no advance notice
The room was clean and spacious. It was easy to get to.
the swimming pool was busy, and we were told we could only be in there for one hour. it was very disappointing. we were planning to book regularly, but now we will look elsewhere unless something changes.
0 Helpful
Isaac from United States
Business traveller
Standard Room
3 nights in November 2025
|
Reviewed: December 22, 2025
6/10
underwhelming stay
mouldy shower bad water pressure
The location was very central to everything. It was convenient.
I was disappointed with the state of the room. The duvet sheet had a hole, and there was mould on the lower shower holder. The sink water pressure was really bad, so I had to wash my face in the bath.
0 Helpful
rosie from united kingdom
Group of friends
standard queen room
4 nights in August 2025
|
Reviewed: October 31, 2025
6/10
mixed experience with parking issue
unsafe parking moved sign
the hotel recommended pre-booked parking, but it was a mess. on my second night, someone moved the sign and took my spot. the staff didn't do anything. i had to park in a public lot, and it wasn't safe. this parking system need improvements.
0 Helpful
Logan from United States
Family with children
Standard Queen Room
3 nights in June 2025
|
Reviewed: July 31, 2025
5/10
parking disaster broken toilet seat
The breakfast met my expectations, it was pretty good.
The parking situation was a disaster. I booked disabled parking months in advance, but there were still issues upon arrival. The toilet seat in my room was also broken, how charming!!!
0 Helpful
Show more reviews
FAQs
About Crowne Plaza Chester By Ihg
How far is Crowne Plaza Chester By Ihg from Chester city center?
The hotel is located just 1 km from Chester city center.
What are the nearby attractions to Crowne Plaza Chester By Ihg?
Nearby attractions include Chester Cathedral (0.5 km), Grosvenor Shopping Centre (1 km), and Chester Zoo (less than 15 minutes' drive).
What facilities are available for relaxation at Crowne Plaza Chester By Ihg?
Guests can enjoy an indoor heated pool, steam room, sauna, and a range of spa treatments.
What types of room amenities can guests expect at Crowne Plaza Chester By Ihg?
Rooms are equipped with a flat-screen TV, mini-bar, coffee maker, and private bathrooms with bathrobes and slippers.
What dining options are available at Crowne Plaza Chester By Ihg?
The hotel features an on-site restaurant serving British cuisine and a lounge bar offering a variety of drinks.
Are there any restaurants nearby Crowne Plaza Chester By Ihg?
Nearby restaurants include The Stables Bar & Grill, Olive Tree Brasserie, and Stile Napoletano, all within 0.5 km.
Does Crowne Plaza Chester By Ihg provide business facilities?
The hotel offers meeting rooms and business services suitable for corporate events.
Is Crowne Plaza Chester By Ihg accessible for guests with disabilities?
The hotel features accessible rooms and facilities, including wheelchair access.
How far is Crowne Plaza Chester By Ihg from Liverpool John Lennon Airport?
The hotel is located 43 km from Liverpool John Lennon Airport.
Are there any children's amenities at Crowne Plaza Chester By Ihg?
The hotel offers a children's menu and cots upon request.
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